There is a $20 minimum order for cookies. This helps maintain the time and investment required to produce each batch while maximizing efficiency and keeping things running smoothly. It also covers packaging, shipping and production costs while providing the best quality treats. Your support and understanding are greatly appreciated!

You can choose porch pickup in Hamilton or have them shipped straight to your door – nationwide! Just select your preferred option at checkout, and I’ll take care of the rest.

Chel’s Baking cookies can ship all over the contiguous USA! Orders are sent out on the following Monday or Tuesday after your order is placed. Most packages arrive within 1–5 business days, depending on your location. There is a flat rate shipping fee of $12, with a $20 minimum order for cookies. Cookies are available until sold out and will be restocked with fresh batches regularly, so check back soon if they’re out of stock!

Once your order is shipped, we no longer have control over the package while it is in the distributor’s possession. By placing an order, you understand that any delays, damages, lost packages, or other issues that occur during shipping are beyond our control.

We recommend keeping an eye out for your package and not leaving it in direct sunlight, rain, or other conditions that could cause damage. Please note that we do not accept returns, refunds, or cancellations, and we do not replace lost or damaged items.

If your package is returned due to an incorrect address, you can choose to pay a $12 reshipping fee. If you choose not to reship, we will not issue a refund for the order. To avoid this, please triple-check your shipping address before placing the order.